What Now After Brexit And Donald Trump?

It has been a year of turbulence. From Brexit to Trump, the Western world has been  rocked by seemingly unexpected turns of events. Events that have defied what the...
apology

Basic Apology Training

YOU messed up, and now you need to apologise. Start by saying "Sorry". Be sincere about it. Then... shut up. The more you squeal on, making excuses and pointing fingers, the quicker the sincerity...

Growing CPF Returns…Work In Progress

A LONG-STANDING gripe against the financial industry comes from retail investors who often pay fees for products that do not deliver returns as promised. This is common in the mutual...
Grab taxi

Will New Taxi Fares Bring New Customers?

Competition, complaints, changes, and even government intervention has caused a bit of a shake up in the transport sector in the last year. On 29 March, ride-hailing app Grab will...
Barbra Streisand

Who Needs Protection From The Absurd?

  THE STREISAND Effect is a phenomenon in which an attempt to remove online information to curb its spread, backfires and is amplified instead. The name comes from singer and actor...

Restaurants With Secret Entrances

EVERYONE loves a secret. Especially if you don't have to keep it. And these days, restaurants are happy not to shout out their presence, preferring to whisper it instead. So,...
art of charlie chan hock chye

The Art Of Charlie Chan Hock Chye Wins Big

WE HAVE what it takes for Singaporeans to make it on the global stage on their own steam. Joseph Schooling did it, winning gold at the Olympics. And now Sonny Liew has done...
Crisis Communication

7 Reasons Why It’s Called Investor Communications

SOME companies have an integrated Investor Relations (IR) approach. Others have separate teams in the Finance and Communications departments. Based on my experiences and conversations with my peers, I...

Infrastructure Is Key In Going Electric

THE RECENTLY released Land Transport Master Plan 2040 gives a sense of government priorities and focus in terms of improving the land transport system in Singapore. With zero car growth...
Jewel Changi Airport

Jewel – Orchard Road With A Waterfall

ORCHARD Road has a sparkling new competitor. The tired shopping street with all the major brands has already taken some battering in recent years as online and overseas shopping habits eat...